Maintaining PebbleCreek's Buildings and Grounds
PebbleCreek’s Facilties Department is responsible for the maintenance and repair of all PebbleCreek-owned building facilities, common areas, streets, burned-out street lights, property block walls, tennis and bocce-ball courts, fitness centers, swimming pools, parks, spa, and softball field.
Common-area landscaping and maintenance are the responsibility of the Superintendent of Common Area Landscaping. He supervises maintenance of all community common areas and landscaping, including walking paths; all lakes; and the softball field.
PebbleHelp Requests (formerly Green Cards) provide a method for homeowners to report building/facility maintenance or common-area landscaping issues needing attention, possible ALC or Rules violations, and compliments, general comments, concerns or suggestions. After a homeowner fills out and submits a PebbleHelp request, a staff member responds to the homeowner within 72 hours. The PebbleHelp request form is available online as an e-form that can be filled out and submitted electronically, and upon request, in paper form at the front desks of both the Eagle’s Nest and Tuscany Falls clubhouses. Homeowners are encouraged to submit their requests online for faster dispatching and response.
For emergencies, Patrol can be reached at 623-935-0387. Patrol will contact the appropriate Facilities staff to assist with any problem, including after hours.